I guess Chris is talking about coping with the overwhelmimg amount of stuff that is generated and available now.
Can’t help but agree. Sometimes you feel lost in all of this.
Makes coming up for air and seeing the world from a customers viewpoint all the more important.
All the technology in the world doesn’t escape the fact that at the end of the day all of this is the result of human endeavour. We are all falible, make mistakes and should be wary of over automation everywhere.