Sony Drop The Ball

Oh dear. Oh dear oh dear. Oh my.

Imagine having to send over 70 million emails to your customers, not just to say that their personal details my have become the recent property of a hacker, but the real sting in the tail being you couldn’t entirely rule out the fact that their credit card details may also have slipped under the fence.

Now I would number myself as being one who, clearly naively, has bind faith in leaving my personal information and credit card details online. I accept that any company trading online has complied with PCI regulations without even ever checking for the SSL encryption certificate.

I’d happily pay a one man band for a product I really wanted and trust that the parcel would arrive any day soon.

But if the prospect of a hacker picking on such a small enterprise is the equivalent of stealing a packet of sweets from the cornershop, the Sony episode must be the equivalent of breaking into Fort Knox.

Aside from the specifics of this case, the biggest issue it throws up in my mind is the future of cloud computing.

I’ve been discussing the topic of going to the cloud with several business owners recently. And their conclusion bar none, is that it’s really a no brainer.

The prospect of hosting all a company’s data off the premises, no need for server rooms demanding temperature controls and an IT team on call 24/7 in case of loose cables and power outages is a temptation that has seemed to hard to resist.

And I’m sure this bump in the road may only be just that. But it must be a wake up call to those like me trusted that systems were water tight and that the hackers had been outflanked.

They haven’t, but just as with other acts of terrorism, we mustn’t let them derail progress.

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